Amazon: 5 bold predictions for 2014 | Internet & Media - CNET News: "Amazon spent 2013 attempting to wow us and, for the most part, succeeded.
This year saw the debut of Amazon's Mayday customer service button -- the marquee feature for its newest line of Kindle Fire tablets -- the revival of the US Postal Service through Sunday delivery, and, of course, the frenzy of debate over autonomous flying robots serving as the next-generation of delivery men ahead of Cyber Monday.
Think Amazon out did itself in 2013? Well, get ready for even more eye-popping surprises in 2014."
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